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Meet Our Team

The Biscuits team is made up of hard-working individuals who are passionate about animal care. All Biscuits team members are well-versed in canine behavior and body language so they can keep our beloved pups safe, healthy, and happy. All team members also receive pet first aid & CPR training, rigorous hands-on training, and have access to many ongoing education opportunities. Meet the team that will take good care of your furry family members!

Nichole, CPACO, CCS, PTI #2141

Born and raised in Lakewood, Washington, Nichole graduated from Pacific Lutheran University with a bachelor’s degree in psychology. Being well-educated in everything "dog" is very important to Nichole - she attended the Northwest School of Canine Studies, was certified in canine studies in May of 2016, and became a Pet Tech Pet First Aid and CPR Instructor the same year. Since then, Nichole has attended many seminars, taken multiple dog behavior courses, and has become the first person certified through the Professional Animal Care Certification Council (PACCC) to operate a pet care facility in Washington State. Nichole is:

  • The only person in the state certified to own and operate a pet care facility (Official certification is “Certified Professional Animal Care Operator” or CPACO via the professional animal care certification council – PACCC)
  • Certified in Canine Studies (CCS) via the Northwest School of Canine Studies
  • A certified Canine Pet Care Provider & Specialist via the International
    Boarding and Pet Services Association (IBPSA)
  • A Pet Tech pet first aid & CPR instructor through Pettech (Instructor #2141)


Born and raised in Tacoma, Washington, Mindy graduated from Wilson High School. Mindy started working with dogs as a dog walker and sought a position that allowed her to spend more time with her four-legged friends. Mindy is now a manager here at Biscuits and a certified dog trainer through the CATCH Canine Trainers Academy. Mindy's love of dogs, passion for learning, and vast knowledge in all things canine keep our Biscuits pups safe, healthy, happy, and mentally stimulated! Mindy:

  • Is a certified dog trainer via CATCH Canine Trainers Academy
  • Completed The Dog Gurus Knowing Dogs 101 & 201 courses
  • Is trained and current in pet first aid & CPR via Pettech
  • Completed the IBPSA Premium Pet Care Education program

Mindy has read countless books about dog training, canine body language, and canine behavior. She also furthers her education any way she can via conferences, research, and more.


Born and raised in Lakewood, Washington, James enjoys working with his hands. His artistry encompasses stained glass, woods, and metals. James is a certified Diagnostic Health & Fitness Technician. He is the maintenance coordinator for Biscuits. James has:

  • Attended multiple Barkleigh and IBPSA conferences
  • Completed multiple FetchFind training courses


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Continued Education

At Biscuits, we are always learning new pet care standards and safety procedures.

Continuing education offered to the team:

  • Pet First Aid & CPR Classes
  • The Dog Gurus Knowing Dogs 101 & 201
  • The Dog Gurus Off-Leash Dog Play: A Complete Guide to Safety & Fun
  • IBPSA Premium Pet Care Education
  • PACCC Certifications
  • FetchFind Training
  • And More!
The Best Care for Your Best Friend
I highly recommend Biscuits as a wonderful place to take your "kids"!
— Kathi H.
Pierce County’s Destination for Dogs
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